Short-Term Disability

The Short-Term Disability (STD) plan is designed to provide disability insurance benefits in the event of absence caused by illness or injury. You are automatically enrolled in the Short-Term Disability plan as a regular full-time employee after 90 calendar days of continuous, full-time employment. The plan is fully paid by Sherwin-Williams.

Length and Amount of Benefits

After the Waiting Period, the Plan will continue to pay a percentage of your regular salary for up to twenty-five (25) weeks if you continue to be unable to work due to the continuing disability. Benefit amounts paid under the plan are calculated as a percentage of your regular salary and are paid according to your regular payroll cycle. Your regular salary means your wages and compensation before any payroll deductions, salary reduction contributions or other pretax contributions are deducted from your pay, based on your regular work schedule. Basic earnings do not include any overtime, bonus, incentive pay, or additional types of compensation, except scheduled overtime, if any.

Maximum Benefit Amount

Full Pay (100%)		Partial Pay (70%)
8 weeks		17 weeks

Special note for employees with nine (9) or more years of service as of January 1, 2022: The above benefit does not increase with additional years of service. However, employees with nine (9) or more years of service as of January 1, 2022, will receive additional benefits under the Plan due to their length of service on that date. Please contact your Human Resources Representative for additional information.

Contact their manager or supervisor to report the absence on the first day of absence or as soon as possible thereafter, and remain in regular contact with the provider throughout the absence as required;
Be medically certified as unable to perform assigned duties due to a nonoccupational illness or injury;
Comply with the treating physician’s treatment plan;
Where requested by the provider, to provide detailed medical information at such time as may be required, including diagnosis, prognosis, treatment plan, accommodation requirements and predicted return to work and;
Where asked to do so, attend any medical or non-medical examinations or assessments by a third party expert as required by the provider.

How do I report a Short Term Disability claim request with Organizational Solutions Inc. (OSI)?

Contact OSI directly at 1-877-674-2567 or online at https://portal.orgsoln.com (Username: Sherwin and Password: Williams). Please note, if you are unable to submit a claim yourself, a relative or family member can start the process for you.

When should I report a claim/leave request?

You are encouraged to contact OSI as soon as possible. Please note that in order to qualify for Short-Term Disability benefits you must generally contact OSI within 5 business days after the day your absence begins.

Who at OSI will handle my claim?

OSI will assign a Disability Management Specialist who will serve as your point of contact. They will have an understanding of your injury or illness and will be available to answer any questions you may have, and help you with your recovery. They will work with you, Sherwin-Williams and your health care provider(s) to ensure all the right steps are taken.

What are my other reporting responsibilities?

Independent from your responsibilities to contact OSI, you must also contact your manager or supervisor of your absence from work and/or comply with any local requirements regarding the reporting of absences. Your failure to fulfil these other reporting responsibilities could result in the delay or denial of Short-Term Disability benefits and subject you to appropriate discipline under the applicable attendance/absenteeism policy and work rules.

See your Plan Overview for details

Need assistance? Contact one of our Benefits Centre Administrators to assist you with your needs

Sherwin-Williams Canada Benefit Service Center
30 Kelfield Street
Toronto, ON M9W 5A2
Phone: 1-844-994-9989
Email: sherwin@benefitscentre.ca